Shipping policy

The time required to ship depends on the item, shipping region, season, and time of the day of order. Shipping within Korea usually takes about 14-21 days after the order is completed. Shipping to countries other than Korea will take about 14–21 days after the order is completed.
Please note that the delivery period may be longer depending on the destination country.
All products are made to order. Please note that if there is a high volume of orders, delivery may not be possible within the estimated shipping period above.

Shipping within Korea is a flat rate of 3,000 won (tax included) per order. Additional postage is not required for deliveries to remote islands or other areas. Shipping is free for orders of 200,000won (including tax) or more.
For shipments to countries other than Korea, shipping costs will vary depending on the country or region and the weight of the items to be shipped. In addition, additional costs such as customs duties and custom fees may be incurred separately depending on the country or region. Please kindly note in advance.

Please note that items may arrive late due to weather, traffic conditions, or regional reasons.
To prevent problems such as erroneous deliveries, we do not accept changes to the shipping address after an order is completed. If you need to change the shipping address, please check the Tracking Number for the delivery company by going to MY PAGE> PURCHASE HISTORY / DELIVERY STATUS and contact the delivery company yourself to change the shipping address.

The e99 allows you to register multiple shipping addresses. Please use these as needed based on your order.
Shipping addresses can be added, edited, and deleted by going to MY PAGE> SHIPPING ADDRESS.
However, only locations where you can receive orders in person may be registered as a shipping address. We do not offer convenience store pickup service, so do not register the address of a convenience store.
You can register multiple shipping addresses, but you cannot ship one order to two or more addresses. Please place a separate order for each shipping address.

.